Privacy Policy

Site Setu ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and protect information when you use our construction management platform.

By using Site Setu, you agree to the collection and use of information in accordance with this policy. Your signed commercial agreement and order form govern the specific privacy terms applicable to your organization.

Information We Collect

Account Information

When you create an account or are added to an organization, we collect:

• Name and contact details (email, phone number)
• Organization name and role
• Authentication credentials
• Profile preferences and settings

Project and Operational Data

To provide our services, we store data you enter into the platform:

• Project details, schedules, and work breakdown structures
• Inventory records, purchase orders, and material tracking data
• Daily progress reports and site updates
• Documents, drawings, and uploaded files
• Team member assignments and labour records
• Equipment logs and maintenance records
• Quality checklists and inspection data

Usage and Technical Data

We automatically collect certain information when you use the platform:

• Device information (type, operating system, browser)
• IP address and approximate location
• Feature usage patterns and session duration
• Error logs and performance data

How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our platform services
• Process transactions and send related notifications
• Send service updates, security alerts, and support messages
• Respond to your requests and provide customer support
• Monitor platform usage to improve reliability and performance
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for the platform to function properly. These cookies enable core features like authentication, session management, and security. You cannot opt out of essential cookies.

Analytics Cookies

Help us understand how users interact with our platform so we can improve features and performance. These cookies collect aggregated, anonymous data about page views, feature usage, and navigation patterns.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

• Within Your Organization: Data is accessible to authorized team members based on roles and permissions set by your organization administrator.
• Service Providers: We work with trusted third-party providers for hosting, analytics, and customer support. These providers are contractually bound to protect your data.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Secure cloud infrastructure with regular backups
• Employee security training and access restrictions

While we take extensive precautions, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination:

• Project data is retained according to your commercial agreement terms
• Account information may be retained for legal and compliance purposes
• Aggregated, anonymized data may be retained for analytics
• Backup copies are deleted according to our retention schedule

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of data processing
• Withdrawal of Consent: Withdraw consent for optional data processing

Note that organization administrators manage access to project data. For data access requests related to your organization account, please contact your administrator first.

Children's Privacy

Site Setu is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Site Setu after changes are posted constitutes acceptance of the updated policy.